Privacy Policy

Introduction

Time Travel Split ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website timetraveldalmatia.com and use our tour booking services.

Information We Collect

Personal Information

When you book a tour or contact us, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Payment information (processed securely through our booking platform)
• Tour preferences and special requirements (e.g., dietary needs, accessibility)
• Number of participants and ages (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, screen resolution)
• IP address and approximate location
• Pages visited and time spent on each page
• Referring website or search terms

How We Use Your Information

We use the information we collect to:

• Process and confirm your tour bookings
• Communicate with you about your reservations, including confirmations, reminders, and updates
• Respond to your inquiries and provide customer support
• Improve our website, services, and user experience
• Send promotional communications (only with your consent, and you can opt out at any time)
• Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies: Required for the website to function properly (e.g., session management)
• Analytics cookies: Help us understand how visitors use our website so we can improve it

You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our website.

Third-Party Services

We work with trusted third-party services to operate our business:

• Bokun: Our tour booking platform that processes reservations and payments. Bokun has its own privacy policy governing how they handle your data.
• Vercel Analytics:We use Vercel's privacy-friendly analytics to understand website traffic and performance. No personally identifiable information is collected by Vercel Analytics.
• Viator / TripAdvisor: Some bookings may originate through these platforms, which have their own privacy policies.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Booking data: Retained for up to 3 years after your tour for record-keeping and potential follow-up
• Contact form submissions: Retained for up to 1 year
• Analytics data: Aggregated and anonymized data may be retained indefinitely

Your Rights

Under applicable data protection laws (including GDPR for EU/EEA visitors), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data (subject to legal obligations)
• Restrict processing of your data in certain circumstances
• Object to processing based on legitimate interests
• Data portability: Request your data in a structured, commonly used format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: